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Frequently Asked Questions

Please read our FAQ before sending us a message.

How to search products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. For example: If you enter ‘kitchen gadgets’, you get thousands of results, but if you enter ‘kitchen gadgets Pizza cuter’ you will only get a few results. When you find a product you’re interested in, simply click the product name or the product image for more details.
How are shipping costs calculated?
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.We offer FREE SHIPPING for all of the items we sell, you won't have to worry about shipping rates.
What is Buyer Protection?
What is Buyer Protection? Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. You are protected when: The item you ordered did not arrive within the time promised by the seller. The item you received was not as described. The item you received that was assured to be genuine was fake.
What exactly happens after ordering?
After you completed the order you will get a email (please check you spam box if you didn't resive an email) with your order details.